If an item arrives broken please hold on the packaging and contact me immediately.
If an item arrives and it is correct but you no longer want it, I will return your money minus the cost of shipping.
If an item arrives but it is incorrect, I will return your money or exchange the item
If an item arrives and it is correct but you no longer want it, I will return your money minus the cost of shipping.
If an item arrives but it is incorrect, I will return your money or exchange the item
Please remember- The pottery and glass are handmade, one of a kind. They will be similar to the items in the pictures but never look exactly the same. The is what makes handmade art work different from factory made. But if you are very specific, it is always better to have us email a photo of what we will be mailing before we ship it... avoiding potential problems.
